Title: Communication SkillsAuthor(s): Richard Worth
Publisher: Ferguson Publishing Company
Date: 2004, 2nd Edition
Pages: 145
Size: 1.29 Mb
Format: PDF
Quality: High
Language: American English
Knowing how to communicate clearly and effectively in the workplace is one of the keys to career success. Communication Skills, Second Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. [+/-]
Coverage also includes communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings. True-or-false quizzes in every chapter have been added to this edition as well as a new appendix of helpful Web sites. This helpful resource also features useful facts and statistics to help readers with their communication skills.
Contents
Introduction
1. Writing with a Purpose
2. Speaking with Confidence
3. Communicating Effectively
4. Is Anybody Listening?
5. Making Meetings Work.
Glossary
Bibliography
Index
Coverage also includes communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings. True-or-false quizzes in every chapter have been added to this edition as well as a new appendix of helpful Web sites. This helpful resource also features useful facts and statistics to help readers with their communication skills.
Contents
Introduction
1. Writing with a Purpose
2. Speaking with Confidence
3. Communicating Effectively
4. Is Anybody Listening?
5. Making Meetings Work.
Glossary
Bibliography
Index
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http://www.fileserve.com/file/J7gW3JK
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